Cloud IVRS / SMS

Switch to Cloud

Cloud IVRS / SMS

Interactive Voice Response System (IVRS) is a system that allows a computer to interact with humans through the use of voice and DTMF tones input via keypad. In the old days, you will need to manage your own telephone line and own server, which only provide very limited and unstable service to your customers. However, IVRS is switched to Cloud now, you can enjoy low cost, pay-as-you-go, stable, no hardware needed and unlimited line for global phone network. You may now concentrate on your business and no more complaints received to your IVRS.

Case Study

This Cloud IVR System is currently using by the biggest chain of Internet Cafés in HK (M-SYSTEM 陽光網絡) and it is pending to launch in Taiwan.

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Highlights

Global Network

Local phone numbers from 50 countries

Global Low Latency

Dynamic call routing technology

Unlimited inbound call

Go cloud, no more busy line

>99.5% UP-TIME

Stable, no self maintenance is needed

Low Cost

Pay-as-you-go, as low as 0.0075USD/min, no fixed or minimum cost

Cloud

No hardware is needed

Text-to-speech

Speak text to callers in 26 languages and accents

Audio Playback

Play pre-recorded voice prompts and music

Audio recording

Record, store & transcribe calls or specific interactions

Call Queues

Build intelligent hold experiences for callers

Database connectivity

Get connected with database to provide real-time data

Conferencing

Bridge any combination of client, SIP, and PSTN calls

Our Service

  1. Call Confirmation (Member Confirmation / Gift Redemption)
  2. Telephone Booking
  3. Call Centre (Telemarketing)
  4. Voice Broadcasting
  5. Call Transfer
  6. Call Log System
  7. SMS Confirmation
  8. Please contact us for more services you need